Session replay tool offers you the facility to reproduce the user interactions that take place on web pages, websites, and web applications.
The user movements are displayed in the same sequence as it has happened when the user interacts while browsing the websites. The best session replay tools help in capturing the atmosphere faced by the visitor and the experience he or she had while moving over the web pages.
The visitor recording and user session replay tools offer some benefits that are related to price, functionalities, capabilities like tagging, filtering, and others. Not a single visitor recording and session replay tool offers perfection and has no protection at all.
It could be considered as an under profiling way of collecting visitor information. But such methods have become part of business promotional activities today and are legally approved.
The process of collecting the visitor’s data with the help of the recording and replaying the sessions for better business prospects is the main reason to use these tools.
Every action taken in terms of mouse tracking such as clicks, double clicks, hover, and also tapping can be reproduced and watched like a video recording. The web session replay offers a complete display of user experience (UX) on the site or the app.
How to choose the most useful visitor recording and session replay tool?
Each replay visitor session offers some advantages, disadvantages, and also further benefits. Apart from the usefulness and capabilities of these tools, you have to consider the other factors such as – advanced functionalities, use of latest technologies, and range of packages offered at higher and lower prices.
Below are some of the most significant user recording and session replay tools are:
Smartlook – Best visitor recording tool in 2021
Smartlook visitor recording tool is capable of offering the required solution in the form of qualitative analytics. It works effectively and reduces presumptions. It has a very useful technique that helps in tracking realistic facts and practical reasons.
The session replay tools not only offer the best of solutions in the form of mobile apps but also help in understanding the behavior of the user at a minute level.
The Smartlook app is effective in handling more than 200,000 various businesses and industries successfully. It can help in detecting the user actions and the reasons behind – why the users do specific actions.
The web session replay helps in analyzing user interactions and the Heatmap keeps you aware of website navigations including click, scroll, hover, and type.
Visit www.smartlook.com to get more information
2. Hotjar – Best visitor recording tool
It is the highly recommended visitor recording and session replay tool. Hotjar users are allowed to record visitor interactions in terms of clicks, hover, and navigation options.
The users can attach tags to the recording while it is replayed. Visitor interactions while interacting with the landing page exit page and other activities are useful in improvements.
The replay visitor sessions are also useful for conducting surveys & polls as per requirements.
Hotjar works as a swiss army knife while dealing with uses interactions and Heatmaps. It is combined with UX tools. Hotjar does not deal with feedback analysis and publishing reports.
Visit www.hotjar.com to get more information.
3. Mouseflow – best session replay software
Mouseflow is the highly preferred session replay software used for visitor recording and session replay. The tool can easily track visitor’s movement on the web pages.
It can easily track the use of a mouse and keyboard by the users while interacting with the website. The tool can easily find out about the various traffic zones & the visitors.
Mouseflow can offer advanced options such as analytics. It helps in understanding the user reactions while filling the forms.
Visit www.Mouseflow.com to get more information.
4. Inspectlet – Best user session replay tool
Inspectlet is a highly preferred visitor recording tool that is also used for session replay. The tool offers 1000 recording sessions during a month free.
The user session replay tool is easy to use and offers various user-friendly options, including tracking heatmaps. The recorded sessions can be filtered with the help of various attributes.
The useful aspects of the sessions include the visitor details, page views, navigation details, and also the user’s email ids.
Inspectlet also offers various packages that are dependent on the websites, required sessions for recording, and also the number of pageviews. Inspectlet is highly popular and works in a similar way as the other recording tools such as Hotjar and Mouseflow.
Visit www.inspectlet.com to get more information
5. CrazyEgg – user session replay tool
The CrazyEgg tool is useful in tracking user information along with visitor movements on the website and the web pages. The visitor recording data will be tracked and optimized as per requirements.
The replay visitor sessions also offer the best features such as Heatmap analysis and easy-to-use app features. The timeline displays visitor information in detail. It displays the source of visitors, location of the users, and specification of activities on the web pages along with the time duration.
CrazyEgg is highly preferred because of its reliable services and the consistent analysis of the recorded sessions. The various packages are available to make use of the user session replay tool depending on websites, storage space, and the budget.
Visit www.CrazyEgg.com to get more information.
What session replay tool doesn’t do?
The visitor session replay doesn’t record the events as they take place during visitor interaction but it reconstructs the events as it takes place & rebuilds the UX.
Session replay does not record the actual display of the series of interactions of the user but it recreates the scenes and the events by tracking mouse and keyboard movements. The technique of session replay is mainly based on the recreation of the scene from the script.
The best session replay tools offer more meaningful data using the interacting platform that offers clear understanding and deep insight to the important data in the form of actions and events by referring to UX, during the user’s visit to the websites or web applications.
What is user session replay useful for?
For online business websites and web applications, the user experience (UX) plays an important role. It is very useful to offer an enjoyable experience to the user that can be more useful for the business than having negative interactions and frustrating experiences with the customer.
To gain profit and to increase the revenue, you have to keep updating the options and overall look and feel of your website depending on the visitor interactions.
The user session replay tool helps in identifying the problems relating to the ineffective design of the websites which has frustrating options, confusing setup, and inappropriate calls to action (CTA) along with blockers and broken page issues.
You need to understand the visitor interactions while he or she spends time on the website. Learn to find user behavior and user experience (UX). To offer the users a better experience as per the need and expectations, start using the replay session tools for your websites and web applications.
The session replay tool renders the user journey on the website by collecting the facts relating to user experience (UX). The session replay displays the user behavior and how a user felt on the website while navigating the options using keyboard and mouse.
The recorded evidence of user interactions in the session replay helps the various teams handle the issues relating to the product, UX, optimizing and improving conversion rates effectively.
The replay visitor sessions are available in variety and you can use the tool according to your needs, requirements, and your specifications. Let us find more about the main features of session replay tools and it will help you to get the best one to use.
How useful are the session tools?
The session replay tool allows you to know – how the users have explored the web pages during the session while visiting your websites. The session keeps the track of every mouse movement and tapping of the keys.
The quantitative data gathering tool like Google Analytics (GA) identifies the trends of traffic that moves to your website.
How useful is Google Analytics (GA)?
Tools such as Google Analytics (GA) are highly useful in identifying the various ineffective traffic trends, higher bounce rates, fluctuating exit rates that can affect your website completely.
Google Analytics (GA) tool analyzes the traffic across your website and offers detailed information, in terms of –
- Which of the web pages of your websites get noticed frequently and have sign-ups?
- Which of the pages does the visitor spend less time compared to other pages?
- Which are the pages the visitors open before exiting from the website?
The information on user activities on the pages will help you in understanding the user journey and the user behavior clearly. It helps in understanding why the users spent more time on one page but less time on other pages.
What about web session replay and privacy?
Web Session replay:
Web session replay tool helps in getting every detail of how the users spent time on your website, how they find some page elements interesting, and how they ignore other given elements and pages. If you watch the session replay a few times, you will know how the user misses an important call to action (CTA) while browsing a page.
You will notice how the user skips the sales page and doesn’t make use of the conversion funnel. This practical evidence helps in understanding the user behavior and also helps in improving the user experience. The best session replay software will increase the rates of conversion.
The best session replay tools also help in getting why one element works better than the rest. You can also filter the recording and look into the major portion while replaying than spending more time on the entire session.
You can optimize the recording and it will help in analyzing it as per your requirements. It certainly helps in improving the websites and also helps in getting more visitors to your site.
Session replay tools show how users’ struggle on websites
Session replay helps in finding the user’s struggle while interacting with the website. You will find it. How the user gets confused and keeps using the same options repeatedly. Sometimes unnecessarily clicking the unclickable options and searching the information which is not available.
You can find the frustration of the user and such pain points can clearly indicate the missing elements and confusing designs of the website and also suggest the required changes.
Session replay tools depict bugs with session replays
Session replay displays the entire user session and shows it in detail from the perspective of the user. The replay visitor sessions help in finding and identifying any bugs that can be exposed while using clicks and scroll. You can hold a particular event and watch it repeatedly till you get the missing element.
Even u-turn action plays an important role in capturing the bugs during replay of recorded sessions. The U-turn action takes place when the user closes the selected options or the pop-up windows even before the action gets complete.
By finding the faults of your websites or web applications, help you in reducing the problems that users face while interacting with various web elements of the site. When the concerned issues get resolved then it also helps in reducing the frustration among the visitors.
Web Session privacy:
There are two ways of replaying past activities. Either you record all the activities like a video and replay it or take notes of all the actions and events done. Use the notes as a script and recreate the entire scene step by step.
The entire recreated scene is similar to the video recording and the entire view will be displayed like it has happened in real life while visiting the website or web app. The recreation factor helps in reducing the privacy risk.
The best session replay tools help the users to keep recording the actions & reactions of the visitors who keep visiting the websites. While the controversy that erupted regarding the usages of the session tools along with notable issues relating to privacy.
It has offered useful solutions to digital marketers, UX teams, and experts and provides a complete understanding of the user experience and the interactions.
The best session replay tools reconstruct the entire UX based on the visitor’s interactions rather than video recording the events as it happens. It enhances the secrecy of the data entered by the users.
The privacy risk increases for the personal information entered by the visitors. The visitor session replay explores the conduct & behavior of the visitors clearly. There is some anonymity while the user enters personal information.
What is the alternative for using the visitor recording and replay tools?
The only alternative for session replay tools is user feedback. This method is risk-free but needs to communicate with the users and collect useful information. The visual feedback method is the best and has no risk factor involved.
The replay visitor sessions are more reliable & dependable. It doesn’t need to peek over the shoulders of visitors.
The visitor recording and replay tools have become part of the best business strategies. The best session replay software is available in several types with additional features in the market. You have to make use of competent technology like session relay tools to enhance your business profits.
The above-discussed features of the session replay tools and the various types of session replay tools are useful in analyzing the visitor interactions to enhance your business prospects.